Privacy 

Your privacy matters. Story to Soul is a reflective experience. That requires trust, and trust requires honesty about how your information is handled.

WHAT INFORMATION IS COLLECTED

When you use Story to Soul:

  • Your written responses to the reflection questions

  • Your email address, used to deliver your reflection

  • Basic technical information needed to operate the service securely

  • Anonymized insights derived from responses may also be used to improve Story to Soul over time. See How Information Is Used for details.

Story to Soul does not collect unnecessary personal data or track your activity outside this experience.

HOW INFORMATION IS USED

Story to Soul may use anonymized excerpts, themes, patterns, or insights derived from reflections for future writing, research, educational materials, or community content. Any such use will remove names and identifying details and will never publicly connect responses to your identity.

Your information is not sold, used for advertising, profiling, or shared for marketing purposes..

USE OF AI AND AUTOMATION

Story to Soul uses automated tools to generate and deliver your reflection. Your responses are processed by the system and shaped into a personalized narrative report.

Human review of responses may occur for technical support, quality assurance, or to develop anonymized insights that improve Story to Soul over time. Any such review is conducted in accordance with the privacy practices described in this policy. Responses are never used for advertising, profiling, or public identification, and are never publicly connected to your identity.

DATA STORAGE AND RETENTION

Your survey responses are stored securely in order to generate and deliver your reflection.

Responses are retained until your reflection has been delivered and any technical support period has passed. You may request deletion at any time

Final reflection reports are stored securely after delivery.

DATA STORAGE AND RETENTION

Your survey responses are stored securely in order to generate and deliver your reflection.

Responses are retained until your reflection has been delivered and any technical support period has passed. You may request deletion at any time

Final reflection reports are stored securely after delivery.

EMAIL COMMUNICATIONS

Your email address is used to:

  • Deliver your reflection

  • Respond if you contact us

You will not receive marketing emails unless you explicitly sign up.

THIRD PARTY SERVICES

Story to Soul relies on trusted third-party services to operate, such as:

  • Payment processing

  • Secure data storage

  • Survey and form tools

These services only receive the information needed to operate securely and deliver your reflection.

REQUEST DELETION

You may request access to or deletion of your personal information at any time.

CONTACT

If you have questions, please contact: hello@storytosoul.com